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Are you working in the position of Complaints Department Clerk? Are you wondering how your salary compares to others?

Are you going to an interview or to negotiate your salary? Do you need to know what a fair salary would be?

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Description of job position

  • Handling complaints from customers to their general satisfaction.
  • Issuing goods under complaint to customers.
  • Carrying responsibility for goods returned by customers.
  • Informing customers about their complaint rights.
  • Communicating with suppliers.
  • Analysing causes of complaints.
  • Keeping records of complaints received and handled.

Salary range for related positions in category Commerce

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