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Management

Salary for position Head of Customer Support in Poland

Gross monthly salary in Poland is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
Compare your salary with other people in the same position and in the same region for free and anonymously.
80% of people earn:
1,603 - 4,226 EUR
10% earn less lthan 1,603 EUR
10% earns more than 4,226 EUR

Salaries in the survey are expressed in gross.

Based on the Pensjometr salary survey, 80% of people on the Head of Customer Support position in the Poland earn between 1,603 EUR and 4,226 EUR monthly gross.

10% of employees earn less than 1,603 EUR and 10% of people earn more than 4,226 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

What kind of work does Head of Customer Support typically do

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

For companies – be confident when making decisions about salaries

Set the salaries of your employees fairly. A detailed salary report will help you to do this. You will always have relevant salary data to hand.

The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Head of Customer Support in the labour market

In the salary ranking,
the job position takes

174. place

Women representation in position

100%

Average age of respondent by position

36

670. place

Inspector

Public Administration, Self-governance

Salary group 1

1,105 - 1,221 EUR

175. place

Private Banker

Banking

Salary group 2

1,383 - 4,524 EUR

174. place

Head of Customer Support

Management

Salary group 2

1,603 - 4,226 EUR

173. place

Metallurgist

Mining, Metallurgy

Salary group 2

1,666 - 4,141 EUR

1. place

Chief Executive Officer

Top Management

Salary group 3

3,255 - 21,997 EUR

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Frequently asked Questions

Frequently asked questions and answers about the salary for the position Head of Customer Support.

The total gross salary for the position Head of Customer Support ranges between 5,860 EUR and 29,177 EUR per month. For an accurate comparison, we recommend checking your salary through the questionnaire on Pensjometr to get a more precise view of the salary, considering the region where you work.

The highest-earning employees in the position Head of Customer Support have a total gross salary of at least 4,226 EUR per month.

10% of the highest-earning employees in this position have a total gross salary higher than 4,226 EUR per month, and 10% of the lowest-earning employees in this position have a total gross salary lower than 1,603 EUR per month. By participating in our salary survey, you will get an accurate comparison of your salary with the market average, considering the region where you work.

After working for 5 years, the position Head of Customer Support earns 3,240 EUR per month gross.

You need to be well prepared for salary negotiations. During salary negotiation, we recommend focusing on the following aspects:
  • find out the current market value of the position – on Pensjometr you can check it for free and anonymously
  • highlight your experience and achievements – it is good to time the salary discussion well
  • expanded responsibilities – if you work beyond your role and assigned duties
  • prepare alternatives – if a salary increase is not possible, there are other options (bonuses, extra vacation, etc.)

The salary data comes from a pay survey where everyone can anonymously compare their salary with other employees working in the same position. We clean and process this data according to our methodology. For the position Head of Customer Support, we currently have 40 verified respondents collected.