Top Management

Salary for position Call Centre Director in Poland

Gross monthly salary in Poland is

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
Compare your salary with other people in the same position and in the same region for free and anonymously.

80% of people earn:

2,061 - 8,471 EUR

10% earn less lthan 2,061 EUR

10% earns more than 8,471 EUR

Compare your salary with others

What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Pensjometr salary survey, 80% of people on the Call Centre Director position in the Poland earn between 2,061 EUR and 8,471 EUR monthly gross.

10% of employees earn less than 2,061 EUR and 10% of people earn more than 8,471 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

Compare your salary with others

What kind of work does Call Centre Director typically do

Oversee and manage the daily operations of the call centre, ensuring efficient and effective service delivery.
Develop and implement strategic plans to enhance customer service, operational efficiency, and overall performance of the call centre.
Lead, mentor, and develop a high-performing team of call centre managers and staff to achieve organizational goals and objectives.
Establish and monitor key performance indicators (KPIs) to assess the effectiveness and quality of call centre operations.
Collaborate with other departments to align call centre activities with broader company objectives and strategies.
Drive continuous improvement initiatives to optimize processes, technology, and customer interactions.
Manage budgetary planning and control to ensure cost-effectiveness and financial efficiency of the call centre operations.
Ensure compliance with industry regulations and company policies, maintaining high standards of customer service and data protection.
Analyze and report on call centre performance metrics, providing insights and recommendations to senior management.
Foster a positive and motivating work environment that encourages teamwork, innovation, and professional development.
Handle escalated customer issues and complaints, ensuring satisfactory resolution and customer satisfaction.

For companies – be confident when making decisions about salaries

Set the salaries of your employees fairly. A detailed salary report will help you to do this. You will always have relevant salary data to hand.

Try the Salary Tool for free

The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Call Centre Director in the labour market

In the salary ranking,
the job position takes

29. place

Women representation in position

n/a

Average age of respondent by position

n/a

774. place

Receptionist

Administration

1,100 - 1,416 EUR

30. place

Programmer

Information Technology

2,056 - 8,464 EUR

29. place

Call Centre Director

Top Management

2,061 - 8,471 EUR

28. place

Medical Advisor

Pharmaceutical Industry

3,108 - 7,131 EUR

1. place

Chief Executive Officer

Top Management

3,208 - 21,683 EUR

Is this salary range too huge?

You can find out the average salary in your region by filling out a short questionnaire

Compare your salary with others

Get detailed information on salaries in your country

Salaries from employees

Solo

1 job for a year

99.00 EUR*

Access for 1 user

Ideal for a one-time analysis of a specific job position.

What does a salary report contain?

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

Order now

Show the sample report